This is a place where we collect common questions and provide answers.
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Yes, unregistered use is free. Also, if you create your own account, ScanCloud has a Free Tier built in that is desgined to give a reasonable level of fair usage.
ScanCloud takes security very seriously and we are working on a transparency document about the security standards and practices we have in place to protect the service and your data. Meanwhile please contact us for more information.
You create an api key via the ScanCloud portal and configure it on the Plugins that you want to use it with. See How To Create A Key
The majority of the clients are open source and we encourage users and the community to modify customise and improve them.
Search GitHub to see them.
Howewer the platform, scanners and portal are not currently open source.
Yes. Please contact us from the Contacts page.
ScanCloud is a pay as you go service, so you purchase credits up front and then they are used as you use the services. You can purchase credits by topping up as you need or you can subscribe to a plan. See our Pricing page for more information.
We are working on a document to summarise in no legalese but please also take a look at our PrivacyPolicy.
Please contact us from the Contacts page.
Virus Total is an excellent industry resource designed for threat researchers. However its not designed for use directly within application due to lack of privacy, licensing model and that the scanners are tuned for threat hunting and research use cases rather than automated protection usage.
ScanCloud stores samples you upload for a period of time so that they can be scanned and also stores scanning results so that you can retrieve them. Its not possible to access this data directly once its uploaded and files will be deleted when no longer needed, typicall in less than 30 days.
You can use ScanCloud from any location, either by choosing a Solution or using the REST API directly.
ScanCloud currently doesn’t support in place scanning and the file needs to be uploaded in order for ScanCloud to scan it. However we do support use of Custom Storage during that process.
Yes, ScanCloud supports scanning from Power Automate and many other environments see Solutions Gallery